Minardos Group

Credit & Collections Specialist

PR - Bayamon
Pay Rate: $31000 per year

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Job description
The Credit & Collection Specialist manages the account portfolio, ensuring accurate billing and payment follow-up. Manages claims, discrepancies and payment arrangements, collaborating with other departments to resolve outstanding balances and ensure efficient collections.

Responsibilities

• In charge of planning, revising, billing and monitoring the account portfolio.
• Billing of returned checks and claims according to the account.
• Analyze differences, debits, credit notes and all other credit related inquiries.
• Prepare, process and/or document statements, billing letters and other related issues.
• Coordinate and document agreements on payment plans.
• Manage all tasks related to transactions in order to keep everything on track.
• Refer account balances to be investigated by other departments.
• Follow up on customer claims regarding pending balances.

Requirements:

• Bachelors Degree in Business Administration (Preferred)
• At least one (1) year experience in a related area.
• Knowledge in all Microsoft Office Platforms (mostly Excel).
• Full Availability to work (weekends & holidays if needed).
• Available to visit clients when needed.
• Fully Bilingual (Spanish & English).