Accounting Clerk - Collections

PR - Caguas
Pay Rate: $11.25 per hour

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Job Description:
We are seeking a diligent and detail-oriented Accounting Clerk specializing in collections to join our finance team. The successful candidate will play a crucial role in ensuring timely collection of outstanding payments and maintaining accurate financial records.

Responsibilities:
  • Proactively contact customers via phone, email, and mail to collect outstanding payments and resolve any issues related to unpaid invoices.
  • Analyze customer accounts to identify overdue balances, discrepancies, and apply payments accurately.
  • Prepare and send out invoices, ensuring accuracy and compliance with company policies and procedures.
  • Perform regular reconciliation of customer accounts, investigating and resolving any discrepancies.
  • Negotiate and establish payment plans with customers to facilitate timely collections.
  • Generate and distribute regular reports on collections activities, outstanding balances, and payment trends.
  • Provide excellent customer service by addressing inquiries and concerns from customers regarding their accounts and payments.
  • Maintain accurate and up-to-date records of all collection activities and communications with customers.
  • Ensure all collections activities comply with relevant laws and regulations.

Requirements:
  •  Hours: Monday to Friday 9-6pm, 10-7pm and/or 11-8pm. Alternate Saturdays.
  • Proven experience in collections, accounts receivable, or a similar role.
  • Strong understanding of basic accounting principles and practices.
  • Experience in service, cash handling or cash collection.
  • Proficient in MS Office.
  • Minimum of GA completed Business Administration, preferably Accounting, Finance or related areas.

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